GP Opinions about Healthcare Service Providers
A survey of local GPs provides DHBs or Private Health Service Providers with feedback on what GPs think about the services they supply to the primary care community. It gives DHBs an opportunity to evaluate your organisation’s services thus giving you a better understanding of where you are coming short of the mark. In particular in areas where GP’s have a choice as to whether they refer their patients to one of your hospitals or that of another Health Service Provider, you need to know the reasons for referral (or no referral!) so you can increase throughput and thus attract more revenue.
If you have set up interface services with the explicit objective of improving communication with primary care (e.g. a GP Newsletter, a Service Directory, CME, a Helpdesk), you need to sample GP’s on their opinion regarding these services so that you know you are (or are not) meeting their needs.
Stacked Bar Graph: Do you think you receive recognition? by Age Group
3D-Bar Graph: (17)-Overall Satisfaction by Redefined Service