Healthcare Sector Staff Surveys
A staff survey allows you to receive feedback on what staff think about working at your organisation. It provides an opportunity for staff to comment on your organisation’s vision and values and planned direction or can elicit comments on proposed strategies. Staff want to be consulted and, in particular if management takes to heart the ideas and comments put forward, such consultation will produce a feeling of inclusiveness, of empowerment, that is the hallmark of many successful organisations.
Staff surveys provide hospital management and clinical leaders not only with a good indication of the general climate but also allow them to hone in on areas in which satisfaction was lower than elsewhere. Many initiatives have been developed as a direct result of information gained by such surveys, leading to increased staff satisfaction.
Annual staff surveys enable you to look back to the first baseline study and observe any change in attitude.
HSCR has conducted many staff surveys for healthcare organisations but the most successful ones have been those completed on-line. Such web-based staff surveys have a number of advantages over paper-based postal surveys in that they:
- are much less expensive since there are no printing cost, nor postage costs, nor data input costs
- are more accurate since data entry error rates are confined to spelling mistakes by the people completing the surveys
- are faster because as soon as the last person has completed the survey, the data can be analysed
- are more secure as validation procedures prevent unauthorised access or submission of rogue questionnaires
- allow for improved benchmarking with other organisations since questions can be asked in exactly the same way and in the same sequence
Stacked Bar Graph: Do you think you receive recognition? by Age Group
Stacked Bar Graph: Do you think you receive recognition? by Age Group